Responsible Gaming —
Enjoy it safely
bk111 believes that gaming is a source of entertainment. We want you to always stay in control, stay safe, and play responsibly.
What is Responsible Gaming and why does it matter?
Gaming is a recreational activity. But like any form of entertainment, it should be enjoyed in moderation. Responsible gaming means maintaining conscious control over your time and money, and keeping gaming separate from the other important areas of your life.
bk111 always places the wellbeing and safety of its users above everything else. We want our platform to be a place of enjoyment for you — not stress. That is why we provide tools and guidelines to help you play in a healthy way.
Gaming should never be your primary source of income. It is purely for entertainment — only play with money that, if lost, will have no impact on your daily life.
Keep in mind
- Gaming is for entertainment — not a source of income
- Always play within your budget
- Do not try to chase losses after losing
- Take regular breaks
- Spend time with family and friends
- Do not hesitate to seek help when needed
bk111's Safety Tools
We provide a range of tools to help you stay in control of your gaming experience. These tools are completely free to use and can be activated at any time.
Set Deposit Limits
Deposit ControlYou can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately and takes a specified period to change — protecting you from impulsive decisions. The minimum deposit amount is ৳500.
Time Limits & Breaks
Take a BreakIf you feel you need a break, you can temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time you will not be able to log in to the platform.
Self-Exclusion
Long-Term BreakIf you feel that gaming is having a negative impact on your life, apply for permanent or long-term self-exclusion. Once the request is made, our support team will act promptly.
Session Time Limit
Time ManagementDecide in advance how long you will play each session. When the time is up, the platform will notify you automatically. This helps prevent unnecessarily long gaming sessions.
Set Loss Limits
Money ProtectionIf you lose beyond a set amount, the platform can automatically end your session. Setting this limit ensures you never go beyond your budget.
24/7 Support
SupportIf you feel gaming is becoming a problem, reach out to us at any time. The bk111 support team is available around the clock in both Bengali and English.
Warning Signs of Problem Gaming
If you notice the following signs in yourself, you should be cautious and consider taking a break or seeking help.
Financial Warning Signs
- Playing beyond your budget
- Repeatedly playing to try to recover lost money
- Taking on debt or cutting essential expenses for gaming
- Hiding your gaming from family or friends
Behavioural Warning Signs
- Feeling restless or anxious when not gaming
- Prioritising gaming over family, work, or studies
- Skipping sleep or meals to spend more time playing
- Trying to stop gaming but being unable to
How to Set Limits
Using the safety tools on bk111 is straightforward. Follow the steps below.
Log in to your account
Access your personal account on bk111. If you do not have an account, register — for ages 21+ only.
Go to Account Settings
From the profile menu, click on the "Responsible Gaming" or "Safety Settings" section.
Choose your preferred limit
Select whichever applies to you — deposit limit, session time, loss limit, or a break.
Set the amount and duration
Enter the limit amount and the period (daily / weekly / monthly) according to your budget and plan.
Confirm and save
Confirm the changes. For any issues, contact support via live chat or email us at [email protected].
Protecting Minors
bk111 is highly vigilant about protecting minors from gaming. If you have children or teenagers in your household, keep your devices and account secure.
- Never share your account password
- Do not leave devices or login details within reach of children
- Use parental control software on shared family computers
- Keep gaming apps and sites locked with a secure password
- If you suspect a minor has used your account, notify us immediately
Age Verification Process
We verify age at the time of registration. We may request identification documents at any time:
- National Identity Card (NID)
- Passport
- Birth Registration Certificate
An account may be temporarily suspended until verification is complete.
Where to Get Help
If gaming becomes a problem, seeking help is not a weakness — it takes courage. bk111 is ready to support you.
Live Chat
Our support team is available via 24/7 live chat in both Bengali and English, ready to hear any concern you have.
Email Support
Email us for any gaming-related issues or to submit a self-exclusion request.
[email protected]Professional Support
If gaming addiction becomes serious, seek advice from a professional mental health specialist. Speak openly with your family and doctor.
Contact Support
The bk111 support team is available 24 hours a day, 7 days a week. Reach out for self-exclusion, deposit limits, or any concern:
bk111's Commitment
bk111 is more than just a gaming platform — it is a responsible community. We believe every player has the right to enjoy entertainment in a safe and healthy way.
Our platform is secured with SSL encryption and advanced security technology. We follow independent testing procedures to ensure fair play and never support fraudulent practices.
We do not confine responsible gaming to rules alone — it is part of our core philosophy. We regularly update our tools and policies to keep your experience safe and enjoyable at all times.
If you have any questions or want to know more, visit our FAQ page or contact support directly.
Start Gaming Safely
Play responsibly on bk111. Use our tools and reach out to support whenever you need help.